Team Leader - Vacation Rental Management
Company: Ad-vance Talent Solutions
Location: Cape Coral
Posted on: January 14, 2026
|
|
|
Job Description:
Job Description Job Description Team Leader, Owner Relations –
Vacation Rental Management Location: Cape Coral, FL Type: Direct
Hire | Salary: $80,000/year About the Role We’re seeking a dynamic
and experienced Owner Relations Team Leader to oversee and support
a team dedicated to providing outstanding service to our vacation
rental homeowners. This role combines team leadership, relationship
management, and operational oversight to ensure homeowners feel
confident, informed, and valued. Key Responsibilities Team
Leadership & Development Lead, mentor, and support a
high-performing Owner Relations team Provide coaching, training,
and regular performance feedback Oversee workload distribution and
onboarding of new team members Owner Relationship Management Guide
consistent, professional communication with property owners Serve
as the primary escalation point for complex issues Foster strong,
long-term relationships through proactive support Operational
Oversight Ensure accuracy and quality of owner communications and
updates Monitor team compliance with service standards and
procedures Collaborate across departments to improve owner and
guest experience Performance & Problem Solving Track team
performance and owner satisfaction metrics Identify root causes and
implement long-term solutions Lead team meetings and contribute to
departmental goals and strategy Qualifications Experience in
hospitality required (hotel or vacation rental preferred) Proven
leadership or supervisory experience Excellent communication and
relationship-building skills Strong organization, decision-making,
and multitasking abilities Proficiency in Microsoft Word and Excel
Comfortable in a fast-paced, service-focused environment IND2
Keywords: Ad-vance Talent Solutions, North Fort Myers , Team Leader - Vacation Rental Management, Hospitality & Tourism , Cape Coral, Florida