Team Leader - Vacation Rental Management

Company: Ad-vance Talent Solutions
Location: Cape Coral
Posted on: January 14, 2026

Job Description:

Job Description Job Description Team Leader, Owner Relations – Vacation Rental Management Location: Cape Coral, FL Type: Direct Hire | Salary: $80,000/year About the Role We’re seeking a dynamic and experienced Owner Relations Team Leader to oversee and support a team dedicated to providing outstanding service to our vacation rental homeowners. This role combines team leadership, relationship management, and operational oversight to ensure homeowners feel confident, informed, and valued. Key Responsibilities Team Leadership & Development Lead, mentor, and support a high-performing Owner Relations team Provide coaching, training, and regular performance feedback Oversee workload distribution and onboarding of new team members Owner Relationship Management Guide consistent, professional communication with property owners Serve as the primary escalation point for complex issues Foster strong, long-term relationships through proactive support Operational Oversight Ensure accuracy and quality of owner communications and updates Monitor team compliance with service standards and procedures Collaborate across departments to improve owner and guest experience Performance & Problem Solving Track team performance and owner satisfaction metrics Identify root causes and implement long-term solutions Lead team meetings and contribute to departmental goals and strategy Qualifications Experience in hospitality required (hotel or vacation rental preferred) Proven leadership or supervisory experience Excellent communication and relationship-building skills Strong organization, decision-making, and multitasking abilities Proficiency in Microsoft Word and Excel Comfortable in a fast-paced, service-focused environment IND2

Keywords: Ad-vance Talent Solutions, North Fort Myers , Team Leader - Vacation Rental Management, Hospitality & Tourism , Cape Coral, Florida