CRC Specialist
Company: Hot Topic
Location: North Fort Myers
Posted on: June 1, 2021
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Job Description:
[Call Center / Remote] - Florida Residents Welcome / Competitive
pay / Available to work early
mornings-evenings-weekends-and/or-holidays - As a Customer Service
Rep you'll: Field a high volume of calls-emails-and-social media
inquiries-resolving customer issues-and-provide amazing service to
all inbound calling customers; Monitor phone queue to ensure proper
coverage is maintained at all times; Respond to emails-live
chat-and-social media inquiries in a way that reflects the brand
voice; Use product knowledge to suggest items to customers and
properly inform them on product choice; Maintain all
quality-productivity-reliability-and-sales performance
standards...Hiring Fast >>
Keywords: Hot Topic, North Fort Myers , CRC Specialist, Other , North Fort Myers, Florida
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