Company: Modern Marketing & Commerce, Inc.
Location: North Fort Myers
Posted on: June 3, 2021
Our client has
provided comprehensive sales and marketing solutions to healthcare,
building products, and other industries for more than 30 years.
Their specialty is growing business revenue by guiding our clients
through the necessary steps and executing on their behalf to reach
their performance goals.
Director is a full-time salaried position with comprehensive
benefits including medical, dental, vision and 401K with a company
match, along with a generous paid time off benefit, and nine (9)
paid holidays. You can join a 100% remote-enabled workforce
that gives you the tools and resources to grow your career from
No matter what
role, our client’s employees must have strong verbal and listening
skills with the ability to communicate, particularly on the
telephone, must demonstrate success with customer relations and
service, and practice efficient time management as required,
utilizing problem solving and decision-making skills.
The Account Director is primarily responsible for internal
communication of results with team members but may be asked to
communicate directly with clients in support of the Program
Director as needed. Account Directors are accountable for
client satisfaction and client retention through the successful
coordination, completion, and delivery of client programs.
- Position will
provide team leadership and peer mentorship to Account Managers.
May provide training or support for any of the team
needs. May represent the team in cross functional
- Accountable for
developing strong senior level client relationships based on trust,
collaboration, and value.
- Will work with
client and multiple internal departments to ensure the smooth
running of programs, from gathering requirements from the Client,
to planning and organizing campaigns, to communicating the correct
information to all members of the internal team, to facing Clients
and reporting on program status, insights, and recommendations as a
result of the program.
- The Account
Director will assist with the development of organic growth within
existing programs. - Arranging meetings and liaising with clients
to understand their requirements
Required Skills /
- Excellent oral and
written communication skills
- First class
pro-active approach to creative projects
- Experience of
working as part of a team
- Experience working
with Microsoft Office Suite at a intermediate/Advanced
- Experience with
Salesforce a huge +++ - Full awareness of creative processes and
techniques – including digital platforms -
- Ability to work
under pressure whilst maintaining a cool outlook - A personable and
professional character that will allow you to build client rapport
- The confidence to give clients trust in your
- BS/B.A. in
relevant field of study required.
- Prefer four-five
years of direct experience in marketing communications, channel
marketing or program marketing.
- Must possess
successful customer service and customer relations
- Experience Healthcare, Education or Facilities
(restaurant/hotel) Industry is a plus.
Keywords: Modern Marketing & Commerce, Inc., North Fort Myers , Account Director, Other , North Fort Myers, Florida
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