HVAC - Customer Support Representative
Company: Volt
Location: Fort Myers
Posted on: May 2, 2024
Job Description:
Looking for an AMAZING Career Opportunity?Volt is NOW HIRING a
REMOTE - HVAC Customer Support Representative in Fort Myers, Fl!
This successful candidate has previous HVAC field service
experience with EPA license and is HVAC certified.Job Title: HVAC -
Customer Support RepresentativeLocation: Fully Remote with
occasional need to report to the Fort Myers, FL office for
meetings. Compensation: $55,000 - 57,000/ Year - Annual BonusThis
is a Direct Hire Opportunity!Schedule: M-F (8am-5PM)You are meant
for this job if you:
- Have an energetic and positive attitude!
- 2-4 years of field service experience relating to HVAC
equipment and heat pumps is a must!
- EPA license and HVAC certified.
- Excellent communication skills, written and verbal, with
attention to detail and accuracy.
- Proficient computer skills and in-depth knowledge of relevant
software such as MS Office Suite.
- Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.Some
key job functions:
- Provides verbal and written technical assistance to customers
on product service, installation, repair, and general product
questions for complex multi-family and/or large-scale commercial
projects.
- Troubleshoots errors, diagnoses problems, explains and
initiates repairs process (Heat Pumps).
- Explains and interprets warranty information to customers as
they apply to products.
- Arranges for malfunctioning or defective items to be returned
for repair or replacement.
- Uses computerized system for tracking requests, troubleshooting
problems, assessing parts or spares inventory, documenting
resolutions, or determining warranty eligibility.
- Follow-up on calls to ensure resolution and maintain service or
maintenance records.
- Maintains service or maintenance records.Benefits:
- Health, Vision, Dental, and Life Insurance
- Yearly Raises
- Career Advancement
- Training and Development
- Annual BonusIf this sounds like the job for you and you meet
our qualifications, APPLY NOW for immediate consideration. Your new
career awaits!Volt is an Equal Opportunity Employer and prohibits
any kind of unlawful discrimination and harassment. Volt is
committed to the principle of equal employment opportunity for all
employees and to providing employees with a work environment free
of discrimination and harassment on the basis of race, color,
religion or belief, national origin, citizenship, social or ethnic
origin, sex, age, physical or mental disability, veteran status,
marital status, domestic partner status, sexual orientation, or any
other status protected by the statutes, rules, and regulations in
the locations where it operates. If you are an individual with a
disability and need a reasonable accommodation to assist with your
job search or application for employment, please contact us at .
Please indicate the specifics of the assistance needed.Volt does
not discriminate against applicants based on citizenship status,
immigration status, or national origin, in accordance with 8 U.S.C.
- 1324b.Volt is acting as an Employment Agency in relation to this
vacancy.
Keywords: Volt, North Fort Myers , HVAC - Customer Support Representative, Professions , Fort Myers, Florida
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